Pref*re delivers quick, consistent heat for up to 8 hours. Designed to support moments of calm and reflection, it helps you stay present and connected throughout your day. Whether pausing to reset or creating space to reflect, Pref*re is always here for you.

Reach for Pref*re whenever you need a moment of calm and clarity. Whether it’s embracing stillness or seeking comfort, Pref*re is your companion for feeling centered and grounded.

It’s simple. Pref*re’s natural ingredients activate when exposed to air, producing steady, reliable warmth within minutes. Just shake it up to start, and you’re ready to enjoy the soothing heat that helps you feel focused and relaxed.

At the heart of Pref*re is a simple combination of natural ingredients like iron powder, water, and salt that generate heat through a contained oxidation reaction. These materials are safe, eco-conscious, and effective, offering steady warmth in a compact, easy-to-use pouch.

Absolutely. Pref*re is crafted with natural, non-toxic materials and engineered for safety. Its heat activation process is contained and controlled, delivering steady warmth you can trust.

Yes, Pref*re is made with natural, eco-conscious materials. The contents inside the pouch can be safely composted—simply cut it open and return them to the earth. Dispose of the outer layer in regular trash as we continue working toward even greener solutions.

Pref*re's intentionally simple with no unnecessary extras, just steady, reliable warmth. Its compact size fits comfortably in your hands, making it the perfect companion for moments of calm and comfort.

Pref*re gets to work quickly but takes a minute to reach its full warmth. After activating with a quick shake, the heat builds steadily, adapting to the environment and delivering consistent comfort you can count on.

Of course. Pref*re is designed to fit comfortably in your hands, even with gloves. Whether outdoors or indoors, it’s easy to use and enjoy wherever warmth is needed.

Pref*re is for anyone who values warmth and relaxation. Designed to fit into your day wherever you need it, it’s the perfect companion for creating calm moments and finding your center.

Ordering your Pref*re is as simple as the product itself. Add your instant heat pouches to the cart, and check out. Your cozy companion will soon be on its way.

Not yet, but it’s in the works. Sign up for our email list or join our Discord to be the first to know when subscriptions launch, plus enjoy exclusive updates and offers.

We ship across Canada and the U.S. and plan to expand to select international locations soon. Stay tuned for updates.

We stand behind Pref*re and want you to love it, too. Within 30 days of purchase, you can request a refund for unused products in their original packaging. Contact support@prefire.co, and we’ll guide you through the process.

Once we receive your returned item, refunds are processed within 5-7 business days. Your refund will be issued using your original payment method, making the process smooth and hassle-free.

If you need to send us something by mail (returns, exchanges, or even a strongly worded letter), you can reach us at: PREFIRE- 714 Gerrard St East, Toronto, ON, M4M 1Y3, Canada. Be kind, we read everything.

We’re here to help. Contact scott@prefire.co or join the conversation on our Discord server. We aim to respond within 24-48 hours to assist with any questions or concerns.

Yes, we offer a one-year limited warranty covering any manufacturing defects. Contact us with your proof of purchase and photos of the issue, and we’ll gladly assist you.

To enjoy Pref*re safely, keep it out of reach of unsupervised children. Avoid exposing the pouch to water or taking it apart. When not in use, store in a cool, dry place. For best use, avoid direct contact with skin or sensitive areas.